Partners Health Management

Corporate Office: 901 S New Hope Road, Gastonia, NC 28054
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Partners Corporate Office – Gastonia, NC

Our Mission Statement & Core Values

Partners Health Managment improves lives for the members and families we serve. By doing so, we help strengthen the communities in which they live.

Partners helps individuals and their families get the services and supports they need for mental health, intellectual and developmental disabilities and substance use disorders. We are responsible for ensuring access to care for over one million North Carolinians in central and western North Carolina.

Service Area: Partners serves 14 counties in North Carolina: Burke, Cabarrus, Catawba, Cleveland, Davie, Forsyth, Gaston, Iredell, Lincoln, Rutherford, Stanly, Surry, Union and Yadkin.

Our History & Background

History: In 2011, North Carolina’s General Assembly established the first-in-the-nation public Managed Behavioral Health Care system to ensure access to high-quality provider networks, to improve quality of care and to achieve budget predictability through the efficient and effective use of Medicaid resources.

The system of care we manage is shaped by the choices of our members and their families and is designed to meet the unique needs of each community in our service area. We value our longstanding collaboration with local providers and community stakeholders who share our vision for the highest quality of care for the individuals we serve.

You will often hear Partners called a local management entity/managed care organization or LME/MCO. We think of ourselves as a Member Care Organization™ (MCO).

We serve 14 counties in North Carolina:

  1. Burke
  2. Cabarrus
  3. Catawba
  4. Cleveland
  5. Davie
  6. Forsyth,
  7. Gaston
  8. Iredell
  9. Lincoln
  10. Rutherford
  11. Stanly
  12. Surry
  13. Union
  14. Yadkin